Website usage.

You can use this website without the need to provide any personal data.

Are you aged 16 or under?

Please get your parent or guardian’s permission before you visit the KnitWits website and shop.

Review of this policy & access to your information.

We will keep this Policy under regular review, and the Policy was last updated in March 2022.

Need to contact us? Send an email to our website agency, Harbourside Visual who build, manage and maintain this website on behalf of KnitWits: hello@harboursidevisual.com – please note. Harbourside Visual are not the data controllers for KnitWits Dorset and therefore cannot be held responsible for any issues arising from privacy or GDPR concerns.

Website Cookie policy

Scope of this policy

KnitWits (we or us or our) uses cookies when you visit our website, knitwitsdorset.co.uk, (the Website) to help customise the Website and improve your experience using the Website.
This policy applies between you, the user of this Website, and us, KnitWits, the owner and provider of this Website.

When you visit the Website, and before your Website places cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling us to provide a better experience and service. You may, if you wish, deny consent to the placing of these cookies; however, certain features of the Website may not function fully or as intended.

What are cookies?

A cookie is a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website.

This Website may place and access certain cookies on your computer. We use these cookies to improve your experience of using the Website.

Cookies do not usually contain any information that personally identifies you, the Website user. However, personal information that we store about you may be linked to the information obtained from and stored in cookies. No data is collected or stored on our servers, nor do we sell or share any data of our visitors with any third party.

Types of cookies

This Website uses the following cookies:

Strictly necessary cookies
These are cookies that are required for the operation of the Website. They include, for example, cookies that enable you to log into secure areas of the Website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies
These cookies allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies
These are used to recognise you when you return to our Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). By using the Website, you agree to our placement of functionality cookies.

How to control your cookies

You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies but this can be changed. For further details, please see the help menu in your internet browser.

You can switch off cookies at any time, however, you may lose information that enables you to access the Website more quickly and efficiently.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

Changes to this policy

KnitWits reserves the right to change this cookie policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the cookie policy on your first use of the Website following the alterations.

Contact details

The Website is owned by KnitWits Wool Shop, Unit 1 Jessopp House Mill Lane Wimborne BH21 1JQ.
You may contact us: by telephone at 01202 889620.

This policy was updated on 11 August 2022.

Privacy (GDPR).

How is your information used?

Contacting us via email;

Personal Data: email address; first name; last name and any other information you disclose within the body of the email(s).

This information will be stored for as long as required to deliver you a service or answer a query, once completed, your details will be deleted form our systems.

 

Subscribing to our newsletter;

 

Personal Data: country; date of birth; email address; first name; last name and any other data you optionally choose to share with KnitWits.

KnitWits uses a third party provider ‘Mailchimp’ for our mailing list and newsletter. The third party takes all measures to ensure your data remains safe. If at any point you wish to unsubscribe from our newsletter, there will always be an option to do so at the foot of emails, alternatively, you can contact us to opt out at any time.

Who has access to your information?

Any information you do share, such as when contacting us via email or telephone, the only organisation(s) of which will hold your details are KnitWits. These details will not be sold, shared or otherwise distributed outside of the organisation excluding third party software provider ‘Mailchimp’ who we use to host and send our newsletter. See their policies here.

Security precautions.

Should you provide any personal information, we take steps to ensure that it’s treated securely to protect the loss, misuse or alteration of any information. Our website is protected with SSL encryption. A lock icon will appear on your web browser to show that the page is secure. Any information provided over the internet can never be guaranteed 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Links to other websites.

Our website may contain links to other websites run by other vendors. Our privacy policy applies only to the KnitWits website‚ so we cannot be held responsible for the privacy policies and practices of other sites if you access them using links from our website.